Explain" right to seek redressel" with an example
Right to seek redressal means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer. Consumers must make complaint for their genuine grievances. Many a times their complaint may be of small value but its impact on the society as a whole may be very large. They can also take the help of consumer organizations in seeking redressal of their grievances. The consumer has the right to seek redressal against unfair trade practices and exploitation. If any damage has been done to consumer, he/she has the right to get compensation depending on the degree of damage. Consumers have the right to get their claims settled in their favor in case of being cheated and exploited by the producer.
Consumer redressal process becoming cumbersome beacuse:a. Consumerredressalprocess at times involves lots of delays.b. It is also becoming expensive , consumers have to engage lawyers and attend all the case proceedings.c. At times, proper bill or cash memo is not available which is to be used as an evidence.d.Theexisting laws also are not very clearon the issue of compensation toconsumers injured by defectiveproducts.e. Many people are not even awate of the consumer rights and the entire procedure to seek redressal.HOPE THIS HELPED!!!!!!!!!!!!!!