What is meant by consumers right to seek redressel   How can an aggrieved consumer seek justice  . ANS IN 5 MARKS​

The right to seek redressal is a consumer right which allows the consumer to seek compensation against any form of exploitation in the market.
Let us take an example of a man who sends Rs. 4000 to his daughter in a far off village via postal services. When this man comes to know that the money has not reached his daughter, he confronts the post office. But the Customer Services of the post office just vaguely answers his queries unsatisfactorally.
Now, under the right to seek redressal, he can approach the consumer court and has the right to seek redressal. The judge will later on announce the verdict.

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​The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers’ is referred to as the right to redressal according to the Consumer Protection Act 1986. The government of India has been the bit more successful with regard to this right. The Consumer courts like District Consumer Disputes Redressal Forums at the district level, State Consumer Disputes Redressal Commissions, and National Consumer Disputes Redressal Commissions have been incorporated with the help of the consumer protection act. These consumer grievance redressal agencies have fiduciary as well as geographical jurisdictions which address consumer cases between businesses and consumers.
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