What is meant by consumers right to seek redressel How can an aggrieved consumer seek justice . ANS IN 5 MARKS
The right to seek redressal is a consumer right which allows the consumer to seek compensation against any form of exploitation in the market.
Let us take an example of a man who sends Rs. 4000 to his daughter in a far off village via postal services. When this man comes to know that the money has not reached his daughter, he confronts the post office. But the Customer Services of the post office just vaguely answers his queries unsatisfactorally.
Now, under the right to seek redressal, he can approach the consumer court and has the right to seek redressal. The judge will later on announce the verdict.
Let us take an example of a man who sends Rs. 4000 to his daughter in a far off village via postal services. When this man comes to know that the money has not reached his daughter, he confronts the post office. But the Customer Services of the post office just vaguely answers his queries unsatisfactorally.
Now, under the right to seek redressal, he can approach the consumer court and has the right to seek redressal. The judge will later on announce the verdict.