What is the difference between Consumer Protection Council and a Consumer Court ?
- consumer protection council:-
- non govrnment organisation
- spreads awarness among common people
- help consumer to file case in court
- represent individual in court
- help to get justice to one who is exploitated
- consumer court:-
- government organisation
- 3 level :- district , state and national level court
- does not guides consumers but only provides decisions.
(2) Consumer court at district level is called District Consumer Forum, while at state level it is called State Consumer Commission and at national level it is called Consumer Protection Council.
Ans. (1) Consumer Protection Councils which were formed under Consumer Protection Act in 1986
guide consumers on how to file cases in a consumer court while consumer courts look into
the grievances and complaints of the consumers.
(2) Consumer court at district level is called District Consumer Forum, while at state level it
is called State Consumer Commission and at national level it is called Consumer Protection
1. The Central Consumer Protection Council is also known as “Central Council“.
2. Sections from 4 to 6 of Chapter-I! of the Act explain the provisions about the constitution, procedure and objects of the Central Council.
3. – The objects of the Central Council are to promote Consumer movement and to safe guard the consumer rights in the country. It is only a recommendatory body.Consumer court
1. National Consumer Disputes Redressal Commission is also known as “National Commission”.
2. Sections from 20 to 23 of the Consumer Protection Act, 1986 explain provisions about the National Commission.
3. The objects of the National Commission are “to render legal remedies to the aggrieved consumers and to protect from exploitation and dangers.
- The consumer movement in India has led to the formation of various organisations locally known as consumer forums or consumer protection councils.
- They guide consumers on how to file cases in the consumer court.
- they also represent individual consumers in the consumer courts.
- These voluntary organisations also receive financial support from the government for creating awareness among the people.
- Consumer courts are set up by the governments.
- These are governmental organisation .
- Consumer courts protect consumer right and punish or fine the sellers or manufactures who follow unethical or unfair trade practices.