Q4

Dear Student,

(a) Lata got an electric shock from a newly purchased iron. She complained to the
shopkeeper immediately..... Right to safety

(b) John is dissatisfied with the services provided by MTNL/BSNL/TATA INDICOM
for the past few months. He files a case in the District Level Consumer Forum...... Right to Redressal

(c) Your friend has been sold a medicine that has crossed the expiry date and you
are advising her to lodge a complaint ..... Right to information and right to representation 

(d) Iqbal makes it a point to scan through all the particulars given on the pack of any
item that he buys...... Right to consumer education and information

(e) You are not satisfied with the services of the cable operator catering to your
locality but you are unable to switch over to anybody else....Right to choice

f.) You realise that you have received a defective camera from a dealer. You are
complaining to the head office persistently....Right to representation and redressal


Regards